Delivery, Returns and Warranty

DELIVERY

We offer FREE Delivery to Hong Kong on all orders.

We also delivery to international, shipping fee for every international orders:

Delivery options

Shipping Time

China, Japan, Macao, Malaysia (Kuala Lumpur, Pulau Pinang), Singapore, South Korea, Taiwan

Australia, Canada, France, Germany, New Zealand, Norway, United Kingdom, United States

Other

Express Delivery

3-5 Working Days

US$10

US$20

-

Standard Delivery

7-14 Working Days

US$5

US$8

US$8


Other countries, please contact us with details.
 

WARRANTY & REPAIRS

All our bracelets have 90 days warranty and repairs for manufacturing faults, please send us an email to info@VElovehk.com for details.


RETURNS

All Customers have 10 days to return the order after received, it must be unused and return with original packaging.

All items purchased can be exchange but we are sorry that it's non-refundable. All bags will be exchanged after we receive them and check them at our warehouse. Customers are responsible for returning the item(s) at their own expense. We recommend to send your return with a tracking number and insurance. VElove are not responsible for lost returns.

Please send us an email to info@VElovehk.com, indicated your order number, reason for exchange and URL for the target item(s) you are looking for exchange.

Thank You from VElove and we hope you enjoy your shopping here!